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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710

The 5-star Riu Tequila is a hacienda-style all-inclusive resort featuring pink and peach two-story buildings just south of Playa del Carmen on the Mayan Riviera. The property offers four outdoor pools, a nightclub, health club, and RiuLand kids' club with playground, while allowing access to facilities at neighboring Riu Yucatan and Riu Playacar resorts.

Modern Room Amenities

Clean rooms at Riu Tequila-All Inclusive come with laptop-compatible safes, free WiFi, and air conditioning. Each accommodation includes minibars stocked with complimentary drinks and liquor dispensers, while Suites feature additional living room areas with sofas.

Diverse Dining Options

Five onsite restaurants serve diverse cuisine including Asian, Mexican, and steakhouse options. A 24-hour Sports Bar displays sports jerseys and offers pool tables, while the Lupita restaurant provides a swim-up bar.

Recreation and Wellness

The property features extensive outdoor activities including tennis, beach volleyball, and watersports such as windsurfing, canoeing, and snorkeling. A spa offers massages and body treatments, while separate entertainment programs cater to adults and children.

Beach and City Access

Located 34 miles from Cancun International Airport, the resort sits 0.5 miles from Playacar Beach and 2 miles from Quinta Avenida. A shuttle service connects guests to nearby attractions, including Playa del Carmen's restaurants and shops two miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
3 persons
Bed options:
1 Double bed
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Two-Bedroom Double Room
Max:
3 persons
Bed options:
1 Double bed
Balcony
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Playa del Carmen 1.7 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 1.7 mi
Cancun (CUN) 37.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Free parking
  • Limited time reception
  • Reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Gift/Newsstand
  • Beauty salon
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking
  • Pool tables
  • Fitness studio

Services

  • Free beach shuttle
  • Room service
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Stores/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby
  • Espresso machine
  • Free breakfast
  • Buffet breakfast

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Kids club
  • Game room

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Night club
  • Entertainment
  • Garden area
  • Barbeque grills
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Treatment room

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Balcony

Bathroom

  • Towels

Media

  • Television
  • Paid movies
  • Telephone
  • AM/FM alarm clock
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Location

Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710
Map view
Lote 19 Avenida Xaman-Ha, Manzana 3, Playa del Carmen, Mexico, 77710
Nearby
Mall
Playacar Center Shopping Mall
1600 ft
Restaurants
Barra Artesanal
1400 ft
Paseo Xaman Ha 42
Il Piemonte
1500 ft
Paseo Xaman Ha
Les Crepes de Paris
1.7 mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Buenerrimo
1.4 mi
Ave. Paseo Tulum Local 17
Kokoro sushi
1.4 mi
Playacar Fase 2

Reviews and Ratings

Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily return
6.6/10
Nice
Rooms
8.4
Location
8.6
Service
8.8
Dining
8.0
Guest reviews
6.6/10
based on 5 reviews
Kevin
United States of America, March  2025
7.4/10

My stay at Riu Tequila was fantastic overall. The resort is well-maintained, with a beautiful setting, and the staff provided really good service. While I found the room cleanliness a bit lacking and experienced some noise during the evenings, the food and entertainment made up for it, creating a nice getaway.

Rooms
8.0
My room had an amazing king bed and was cleaned daily with fresh towels. Unfortunately, there were issues with mold around the doors, which worsened with the rain during my stay. The noise from guests returning to their rooms at night was also disruptive.
Service
10.0
The service throughout the resort was long-serving and really good, especially at the pool bar and sports bar. Every staff member, from the front desk to the housekeepers, went above and beyond to help me enjoy my stay.
Location
9.0
Riu Tequila is set in beautiful, jungle-like grounds within a gated community, which made me feel safe. Plus, the beach is just a short walk away, and there are plenty of local shops nearby for souvenirs.
Dining
9.0
The dining experience was quite satisfying for me. I enjoyed a diverse range of food, including organic jams, and had great meals at both the Italian and Steak restaurants. The buffet offered plenty of hot options to choose from.
Facilities
8.0
The resort has fantastic amenities, including four pools with various activities, a 24-hour sports bar, and room service. The generous drink sizes were a nice touch as well. However, the swim-up bar could get quite rowdy.
Bill
United States of America, December  2024
6.8/10

I had a mixed experience at Riu Tequila. While I appreciated the refurbishments, especially the pools, the overall service and dining left much to be desired. Certain dining options, particularly the pool snack bar, were very limited and didn’t cater well to various dietary preferences. However, the staff were attentive and the location amidst beautiful jungle surroundings was good. 🌴🍽️

Rooms
7.0
The room was comfortable and well-maintained, cleaned daily with fresh towels, but could use more toiletries.
Service
5.0
Most staff were eager to help, though the front desk was not always responsive, particularly during an emergency.
Location
8.0
The resort is nestled in gorgeous jungle-like grounds, providing a nice atmosphere that's close to the beach.
Dining
6.0
While the main buffet offered a variety of food, the dining experience at the specialty restaurants was underwhelming, especially the limited options at the snack bar.
Facilities
6.0
The pools were clean and well-managed, but I found the wheelchair rental process frustrating and overly expensive.
Howard
United States of America, December  2024
6.4/10

I had a fantastic stay at Riu Tequila! The hotel was set in beautiful, lush surroundings, and the staff were incredibly friendly and attentive. The food, while plentiful, had some areas that could be improved, especially during lunch. Overall, it was a good vacation with a few minor drawbacks that didn't overshadow my experience. 🌴🍹

Rooms
9.0
My room was clean, spacious, and well-stocked with beverages. The huge double bed was a plus, and I appreciated the daily housekeeping and towel art! However, I would recommend booking additional rooms for privacy, especially if traveling with teenagers.
Service
10.0
The service was excellent; the staff constantly went above and beyond to ensure I was enjoying my stay. From bar staff to housekeeping, everyone greeted me with a smile.
Location
9.0
The location was perfect, just a short walk or a quick golf cart ride to the beach. The gardens were beautifully maintained, making for a pleasant atmosphere
Dining
8.0
The buffet offered a massive selection, especially at breakfast, but I found the a la carte options could be better organized. The Italian restaurant was a standout for me, although I wished there were more unique lunch options available.
Facilities
7.0
The facilities were plentiful, with multiple pools and bars. However, the pools were quite warm, and the night entertainment could use some improvement. I enjoyed the beach club and poolside bars for relaxation.
Ted
United States of America, December  2024
7.0/10

I enjoyed my stay at Riu Tequila, finding the staff exceptionally friendly and attentive. The renovations seemed to enhance the hotel, particularly the pools and the lively entertainment. However, I was disappointed with the limited snack options at the pool bar and the mixed experience with the a la carte restaurants, which didn't meet my expectations. Overall, it was a pleasant getaway with some areas needing improvement.

Rooms
8.0
My room was clean and well-equipped with comfortable beds and a nice shower. I appreciated the daily cleaning service and the fresh towels. However, the view wasn't great, facing just some ground and a fence.
Service
9.0
The service throughout the hotel was fantastic. Staff seemed genuinely happy and were always quick to assist. They went above and beyond, making my experience enjoyable.
Location
8.0
The location within the beautiful jungle-like surroundings added charm to the hotel. I found it nice to stroll around the Playacar community without needing a cab.
Dining
7.0
Dining was hit or miss; while the buffet restaurant had excellent food and variety, the a la carte options were lacking. The snack bar by the pool had a limited selection, disappointing for someone seeking lighter fare.
Facilities
7.0
The facilities were mostly impressive; I especially liked the gym and pool areas. However, the smell in the sports bar was off-putting, limiting my desire to spend time there.
George
United States of America, December  2024
6.0/10

My stay at Riu Tequila was fantastic, as always. The recent renovations made my room feel fresh and clean, plus the service was really good. I did find the beach shuttle schedule a bit limited during midday, but overall, I loved the convenient access to Playa del Carmen and the beautiful grounds. I can't wait to go back!

Rooms
10.0
My room was recently remodeled, clean, and had a great view. The housekeeper left adorable towel animals daily, which added a nice touch.
Service
10.0
The staff went above and beyond to meet my requests and the overall service was friendly and attentive, especially at the pool and sports bar.
Location
9.0
I loved the resort's location, tucked under palm trees and in lush jungle-like surroundings. It was easy to walk to nearby Playa del Carmen.
Dining
10.0
The food was consistently delicious with plenty of choices. The steakhouse was my favorite, but I enjoyed everything I tried, especially the guacamole.
Facilities
8.0
The pools were well-maintained, and I appreciated the daily cleaning. There was a good shuttle service to the beach, though I wish it operated more frequently during midday.
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Rooms and Guests2 Guests, 1 Room